FAQs
Organizing events comes with a ton of details so we're here to streamline the event badge printing journey for you by providing useful tips and answering your FAQs. If you have more questions, don't hesitate to reach out!
Product Information
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What are custom event badges and why do I need them?
Custom event badges are vital for conferences, trade shows, and promotional events, ensuring easy identification of attendees while boosting brand visibility and fostering networking opportunities.
Personalized with attendee information, they facilitate conversations and connections, enhancing engagement.
Which event badge styles do you offer?
4x3 Paper Event Badge
- Pros: Lightweight, cost-effective, easy to recycle, suitable for shorter events or where minimal information needs to be displayed.
- Cons: Limited space for information and branding. May not be as durable as plastic badges without a badge holder.
4x6 Paper Event Badge (most popular)
- Pros: Offers more space for information and branding, still relatively lightweight and cost-effective, suitable for events requiring more detailed information on badges.
- Cons: May not be as durable as plastic badges without a badge holder.
4x6 Plastic Event Badge
- Pros: Durable, waterproof, tear-resistant, offers a professional and polished appearance.
- Cons: More expensive than paper event badges with holders, not as environmentally friendly, may not be as easy to recycle, can be bulkier to carry or store.
Which event lanyards styles do you offer?
Quick-Ship Event Lanyards
- Material: Polyester Satin
- Colors: Black, White, Blue, Navy Blue, Red
- Width: 3/4"
- Length: 36"
- Attachment: Single Bulldog Clip, Double Bulldog Clip
- Shipping: Same day if ordered before 3pm
Custom Event Lanyards
- Material: Polyester Satin, Recycled (rPET), Bamboo
- Colors: Pantone matched
- Width: 5/8", 3/4", 1"
- Length: 36"
- Attachment: Single Bulldog Clip, Double Bulldog Clip, J-Hook, Split Ring, Lobster Claw, or Plastic J-Hook
- Shipping: Polyester Satin-10 days, Recycled (rPET)-14 days, Bamboo-22 days from proof approval
Which type of event badge customizations do you offer?
Make your badges stand out with these unique finishing touches:
Metallic Colors
Elevate your design with shimmering foil accents in gold, silver, or rose gold. Perfect for highlighting logos, text, or borders.
Invisible UV Ink
Add covert security features or hidden designs that only appear under blacklight. Ideal for:
- VIP identification
- Anti-counterfeiting measures
- Interactive event elements
Mosaic Background
Create visual depth with our pixel-art or geometric patterned backgrounds. Customizable to match your event's theme.
Pre-Printed Names/Variable Data
Save time with:
- Individual attendee names
- Unique QR codes
- Sequential numbering
*Requires spreadsheet submission
Pro Tip: Combine multiple options (e.g., metallic logos + Pre-Printed Names) for truly distinctive badges.
What thermal badge printer is compatible with your event badges?
We recommend theZebra ZD6A143-D21L01EZ. This model is theZD621 Direct Thermal printerwith300 dpi resolutionand a built-incutter, making it an excellent choice for high-quality, efficient badge printing.
What are timing marks on event badges?
Timing marks are used as a control mechanism on certain printers to precisely determine when to cease feeding the badge through the device. We offer both badges with timing marks and standard event badges.
Custom Event Badges with Timing Marks: Double shell fanfold badges that use timing marks to control when to stop feeding badges through a printer.
Standard Custom Event Badges: Eco-friendly single shell badges that use a notch to control when to stop feeding badges through a printer.
Are your event badges and printing processes environmentally friendly?
Absolutely! Sustainable is a key priority for our event badge printing company. We understand the importance of minimizing our environmental footprint, which is why we are committed to offering conference badges that are environmentally friendly.
Our badges are produced using eco-friendly materials and processes, ensuring that they are both high-quality and sustainable. From using recycled paper and biodegradable inks to implementing energy-efficient printing practices, we strive to minimize waste and help with your sustainable event planning goals.
Ordering Process
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How do I place an custom event badge order?
1. Select Your Badge Style
Choose from our options while considering:
- Size (Standard 4" x 6" or 4" x 3" sizes)
- Printing (Single or double-sided)
- Functional Needs: Timing marks, notch count (0, 1, 2) for lanyard compatibility
2. Upload Your Artwork
Submit high-resolution files (300 DPI minimum) in:
- Preferred formats: .PDF, .EPS, .AI (vector)
- Accepted formats: .JPG, .PNG (300 DPI)
Design help? Use our templates or request assistance using the chatbot in the bottom right corner.
3. Approve Your Proof
You’ll receive a digital proof shortly. Approval is required before printing.
4. Production & Quality Check
Your order enters production with:
- Premium materials
- Vibrant, fade-resistant printing
- Rigorous quality inspection
We will be in touch to ensure your satisfaction.
5. Shipping & Delivery
Once shipped, you’ll receive:
- A tracking number via badges@expopass.com
- Estimated delivery date
- International orders may incur customs fees
Can I order custom event badges and blank badges in the same order?
Yes, you can place an order for both custom and blank event badges in the same order. During the production proof process, just request the needed number of your badges to be blank for unexpected attendees.
Pricing
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How is pricing determined for custom badges, lanyards, and sleeves?
Pricing depends on several factors, including:
- Quantity – bulk discounts available
- Material – plastic, paper, fabric, and more
- Printing Method – single-sided or double-sided
Do you offer bulk discounts for large orders?
Yes! We provide tiered discounts for high-volume orders. The more you order, the more you save. Our pricing is available on each product page or contact us for additional questions - we're here to help.
Are there additional fees for rush orders?
Expedited timelines may incur a fee. Please see our Production Time & Shipping section for more information.
We’ll always confirm any extra costs upfront before processing your order.
Artwork
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How many colors can I use when designing custom event badges and lanyards?
We match 97% of Pantone colors on custom event badges and lanyards—ensuring your branding and event theme are represented with precision.
What file formats do you accept for custom badge and lanyard artwork?
To ensure the highest print quality, please follow these requirements when submitting your design files:
Preferred File Formats (Vector Artwork)
For optimal results, submit your artwork in vector formats:
- SVG (Scalable Vector Graphics)
- PDF (Print-ready, vector-based)
- Adobe® native files (.ai, .eps, .indd with fonts outlined/embedded)
Why vector? Vector files ensure sharp, scalable prints without quality loss.
Accepted Raster Formats
If vector artwork is unavailable, we accept:
- JPEG / PNG (Minimum 300 DPI resolution)
- TIFF (Lossless quality)
Note: Low-resolution raster files may appear pixelated when printed.
Additional Resources
For design assistance, download our templates and artwork guidelines at the bottom of each product page.
How do I upload my artwork for my custom event badge or conference lanyard?
Artwork can be uploaded on any product page, just below the Add-on section.
To ensure high-quality printing, please submit your artwork in vector-based formats such as:
- EPS (preferred)
- Adobe® native files (e.g., .ai [Illustrator®], .psd [Photoshop®], or .indd [InDesign®])
Note: Raster files (e.g., JPEG, PNG) may result in reduced print quality. For best results, provide scalable vector artwork with all fonts outlined or embedded.
For your convenience, artwork design guidelines and templates for download are located at the bottom of the product page.
Are there any additional costs for submitting artwork changes or artwork setup?
No, you won't incur any extra charges for submitting artwork changes or for the setup of your artwork. Rest assured, our pricing remains transparent, and we strive to ensure a seamless experience for all customization requests without any hidden fees.
Do I receive a design proof before printing?
Yes, we provide a digital design proof for your approval before proceeding with the printing process. This allows you to review your custom event badge and/or conference lanyard artwork and make any necessary changes, ensuring that the final product meets your expectations.
Production Time & Shipping
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What shipping options do you offer?
We understand the importance of meeting tight deadlines, so we offer a range of shipping options to expedite your order.
- UPS® Ground
- UPS Next Day Air Saver®
- UPS Next Day Air®
- UPS Next Day Air® Early
Once shipped, you will receive an email from badges@expopass.com with your tracking number and an expected delivery date.
*Keep in mind that the shipping turnaround time begins after the final design proof approval.
What is your turnaround time for custom event badges?
Production time is 5 business days after final design proof approval + transit time.
Once shipped, you will receive an email from badges@expopass.com with your tracking number and an expected delivery date.
Our dedicated team ensures swift production, conducts quality checks, and carefully packages each order to meet your deadlines while maintaining the highest standards.
What is your turnaround time for event lanyards?
We offer both custom full color event lanyards and blank single color quick-ship event lanyards.
Custom Event Lanyards: Production time is 10-22 business days, depending on material selection, after final design proof approval + transit time.
- Polyester Satin: 10 days + transit time.
- Recycled (rPET): 14 days + transit time.
- Bamboo: 22 days + transit time.
Quick-Ship Event Lanyards: Same Day Shipping, when ordered by 3pm cst+ transit time.
Once shipped, you will receive an email from badges@expopass.com with your tracking number and an expected delivery date.
Our dedicated team ensures swift production, conducts quality checks, and carefully packages each order to meet your deadlines while maintaining the highest standards.
What is your turnaround time for badge holders?
Same Day Shipping, when ordered by 3pm cst+ transit time.
Once shipped, you will receive an email from badges@expopass.com with your tracking number and an expected delivery date.
Do you ship internationally?
Absolutely! We provide international shipping services to accommodate events worldwide. Whether your event is local or overseas, trust us to deliver your badges to your chosen destination.Please note that additional customs fees, taxes, or import duties may apply depending on your country’s regulations.
Once shipped, you will receive an email from badges@expopass.com with your tracking number and an expected delivery date.
Not sure which badge is right for you?